The following is a collection of Microsoft Backup faults and errors, along with potential solutions.
General Troubleshooting
1. Please run chkdsk /r on the volume, as well as the source volume to eliminate any file system problems as a cause.
2. Please check if the backup can complete on another disk, and make sure that there are no outstanding system updates.
3. There is a known issue with certain USB host controllers. Please see this kb article for more information and the hotfix: http://support.microsoft.com/kb/976972
4. Please check the disk's SMART data. SMART can be accessed and used for active testing using a SMART diagnostic program. There are numerous SMART monitoring tools available- we recommend Smartmontools (All Platforms): http://smartmontools.sourceforge.net/ or HDDScan (Windows ) http://hddscan.com/
Errors code 0x80070002, 0x8078002
Windows backup experience errors 0x80070002, 0x8078002A etc due to a number of factors. Please review Microsoft's page for this error here: http://support.microsoft.com/kb/979281
Error code 0x8078002A
Error 0x8078002A may occur if Windows has not been updated to account for 4k Native block, or "Advaced Format" disk devices. Please follow these steps to check if the disk is a 4k Native or 512 emulation: http://support.microsoft.com/kb/982018
Error Code 0X8078005D
A failed backup following error 0x8078005D will prevent subsequent successful backups until the Action Center is reset. To clear the error message, start by creating a ‘System Restore’ point before you make any registry changes. Once a system restore point has been created, change the following registry keys (DWORD) as follows:
- HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsBackupStatusActionCenterState DWORD=0
- HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsBackupValidConfig DWORD=0
- HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsBackupValidSystemImageBackup DWORD=0